November News, Tips & Upcoming Events From Great Game of Business


November Newsletter

Four Characteristics of a Strong Critical Number

By definition, the Critical Number is the operational or financial number that represents a weakness or vulnerability that – if not addressed and corrected – will negatively impact the overall performance and long-term security of the business.

Overall, the Critical Number is the heart of The Great Game of Business. Each of our three fundamental processes (Know & Teach the Rules, Follow the Action & Keep Score and Provide a Stake in the Outcome) revolves around educating, involving and engaging employees to improve the Critical Number.

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The Fundamentals of Business and Open-book Management

In business, success comes down to the fundamentals of blocking and tackling. This is true no matter what industry you are in or the size of your company. The problem is that we get so caught up in the day-to-day challenges and struggles in our businesses that we lose our focus. We stop focusing on those fundamentals.

Enter open-book management.

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Rewards That Will Strike Out With Your Team

Rewards are essential to The Great Game of Business, so much so that we should begin with its definition:

To make a gift of something to (someone) in recognition of his or her services, efforts or achievements

Reward systems recognize staff members who excel in areas such as customer service, loyalty and sales ability. Organizations implement workplace reward systems to retain employees, increase morale and improve overall service and productivity within the company.

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Upcoming Events

If you have read the book The Great Game of Business, you’re probably asking yourself, “Is The Game for real? Can it really produce rapid financial results and lasting cultural change?” The answer is yes, and for more than 25 years, we’ve invited businesspeople to visit the birthplace of open-book management and The Great Game of Business to learn a proven operating system for educating, engaging and empowering employees at all levels of the company to create a thriving business.

January 5 – 6, 2016

Springfield, MO

More info


It’s one thing to understand the principles of The Game; it’s another thing entirely to implement them into your organization. In The SRC Experience, you learned the concepts; now, put them to work. The Get in the Game Workshop will amplify your ability to successfully implement and sustain The Great Game of Business and open-book management in your company.

January 7 – 8, 2016

Springfield, MO

More info


In the News

Known for Opening Up Its Finances to Workers, SRC Honored for Decades-long Commitment to Something Else - Springfield News-Leader

The success of Springfield-based SRC Holdings is, to the general public, largely linked to open-book management, the business practice popularized by CEO Jack Stack that teaches employees to think like owners in an effort to make an organization more successful.

But on Friday, SRC's largest division was recognized for something else that Stack and other company officials see as "the very foundation of a vibrant company."

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Why The POTUS Loves New Belgium Brewing - Forbes

There’s no doubt that the plight of the American worker has been a dominant theme in 2015. Stories have ranged from the growing number of cities like New York City who have raised the minimum wage for food workers to the contentious atmosphere at mega-etailer Amazon (which the company has refuted). There’s also the continued reports that indicate that most workers remain unengaged with their jobs.

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