Customer Update- New Deutz Service Center Opens in St. Louis Area
“No matter which Deutz engine a customer may own, our factory-trained staff are now available to help,” said Ben Sanders, branch manager, Deutz Service Center, St. Louis. “From a simple oil and filter change to in-depth, advanced diagnostics or even a complete engine replacement, our Deutz Service Center technicians can do it all.”
Deutz Service Centers provide regularly scheduled maintenance and emergency service of Deutz engines at its shop location or at the customer's site via traveling service technicians and service trucks. Deutz Service Centers also sell genuine Deutz parts and fluids to customers, dealers and qualified OEM dealers with Deutz-powered equipment.
“By opening this new Service Center, we're better positioned to offer Deutz customers the support they need and deserve,” Sanders said. “One-on-one contact with our customers also gives us an opportunity to get their feedback, learn from it and adjust our products and services to better meet this industry's ever-changing needs.”
While Deutz Service Centers are certainly prepared to help end-user customers with their engine service needs, the locations also benefit OEMs within their service territories by providing more accessible support for their product lines. With a Deutz Service Center in the area, OEMs can expect quick, on-the-spot, advanced troubleshooting and repairs performed by experienced Deutz technicians.
“Our Deutz Service Centers are designed to help all our customers be as efficient and productive as possible,” said Robert Mann, Deutz Corporation president and CEO. “We're committed to providing the best engine solutions and support available in the industry today, and this additional Service Center is simply one more example of that commitment.”
The new St. Louis-area location will further solidify Deutz support across the Midwest, serving customers in eastern Missouri, Illinois, and northern Indiana. These service boundaries may change if Deutz opens additional service centers in the Midwest. A grand opening celebration at the new location is currently in the planning stages for spring 2017.
For more information about Deutz Power Centers or Service Centers, as well as the complete line of Deutz diesel and natural gas engines, visit www.deutzsupport.com.