Briggs & Stratton Commercial Power provides simple and consistent support and parts ordering and delivery through a single national distributor, Power Distributors. As the only engine company with a unified single distribution network covering the United States, Briggs & Stratton Commercial Power enables efficient procurement of parts and service support for its customers. With 11 warehouses throughout the country and more than 100 regional, commercial-focused sales representatives, Power Distributors provides next day Vanguard™ parts and replacement engine delivery for 99 percent of customers in the United States.
“Our focus is on so much more than the engine. That's why we've always been committed to finding ways to help our customers be more productive,” said Jim Cross, marketing manager, Briggs & Stratton Commercial Power. “This exclusive distribution relationship improves efficiency and offers unparalleled support for Vanguard customers.”
Through Power Distributors and its network of more than 12,000 dealers, Vanguard provides optimized pricing on genuine Vanguard parts and next-day delivery for more than 50,000 original replacement parts. Power Distributors also offers local experts with feet on the ground to service the needs of customers in the local market, including ongoing service training for dealers, fleet managers and rental centers.
Comprehensive technical and application support is available by phone from trained Power Distributor technicians between 8 a.m. and 8 p.m. EST Monday through Friday.
“This single source distribution agreement doesn't just enhance efficiency,” said Cross. “It ensures consistency. We know that all sales and technical support members are consistently trained and parts pricing is the same across the country. No matter what our customers need, they can take care of it with just one call.”
An additional benefit of Vanguard's single-source distribution model is complete integration in the SmartEquip Network. SmartEquip integration allows for online parts look up and ordering as well as a central location for manuals and support information.
Briggs & Stratton Commercial Power is a leading provider of commercial power solutions. The Vanguard engine family is the company's premier line of engines and includes single-cylinder engines from 5.5 to 10 gross horsepower*, and Vanguard V-Twin engines from 13 to 37 gross horsepower* (horizontal) and 16 to 37 gross horsepower* (vertical).