CUSTOMER SERVICE | Apprentices build new JCB machine to mark milestone

A NEW JCB digger built entirely by apprentices has been created in time for the 40th anniversary of one of the company's machines.

The Loadall Agri Pro, made by the 68-strong team of apprentices, has been launched to mark the milestone birthday of the JCB Loadall telescopic handler.

The eight-and-a-half tonne digger, which has taken more than 700 hours to design, manufacture and build, will go on display around the UK before being auctioned off in aid of charity.

JCB chairman Lord Bamford, who himself completed an engineering apprenticeship before joining JCB in 1964, said: "As an engineer and former apprentice with manufacturing running through my blood, I'm delighted and very proud of what JCB's apprentices have achieved with this project.


CUSTOMER HIGHLIGHT | JCB skid-steer/compact track loader with telescopic boom

The JCB Teleskid from JCB, Rocester, Staffordshire, UK, is a skid-steer and compact track loader with a telescopic boom.

The JCB Teleskid has a forward reach of 2.4 meters and a lift height of 4 meters. The skid-steer is designed to combine vertical and radial lift capability. A bucket-positioning leveling system allows the bucket level to be set and maintained throughout the boom’s range of movement. A 74-hp JCB Ecomax engine provides high torque at a low rpm and complies with Tier 4 emissions standards.

Tracked and wheeled Teleskid models will be sold in North America, while European markets will be offered the wheeled variant, which is more popular in that region, the company says.

CUSTOMER HIGHLIGHT | JLG Launches Utility Vehicle Line

The 315G and 615G gas-powered utility vehicles mark the entry into a new product category. The compact utility vehicles are manufactured through a partnership agreement with Arctic Cat and include an Oshkosh-designed axle, the company says.

Both the three-seat 315G and six-seat 615G have a 10-inch ground clearance with four-wheel drive and an independent suspension to keep all four wheels on the ground during travel. Drivers can shift between two-wheel and four-wheel drive, locking the differential, during operation.

They have a 1,000-pound cargo box; 1,500-pound towing capacity; and removable truck bed panels. Standard features include contoured seats and foot beds, individual headrests and seatbelts, power steering, backup alarm, and remote oil and filter check capability.

12 People You Need to Know in 2017: Jack Stack

Jack Stack is perhaps one of the most well-known businesspeople in the Springfield area’s history. 

Up there with the likes of John Q. Hammons and Johnny Morris, you’d be hard pressed to find someone in the Queen City business community that doesn’t know his name. 

There’s his storied tale of business success, starting when he and other employees scraped together funds and borrowed $9 million to buy Springfield ReManufacturing Corp. from parent company International Harvester and keep it from closing. They’ve turned it into a multidivision, employee-owned corporation with more than 1,500 employees and $550 million in annual revenue. In what’s considered by some as a legendary turnaround, shares of SRC since have increased by over 360,000 percent. The company has spun off 65 businesses, Stack says. 

Then there’s his writing of “The Great Game of Business,” a book outlining the concept of open-book management that’s now used by thousands of companies. Fortune magazine once called Stack one of the top 10 minds in small business, and Inc. Magazine has counted him among the smartest strategic planners in America. Stack was named the 2000 Springfieldian by the Springfield Area Chamber of Commerce, and a year later, he earned Springfield Business Journal’s Lifetime Achievement in Business award.  

Stack is quick to downplay his accolades and successes. 

“The whole idea of notoriety puts undue pressure on a person,” he says. “I try to be a very humble person. Sometimes we interpret leaders and they have a tendency to disappoint you.

“I don’t want to disappoint anybody.” 

Speaking to “The Great Game of Business” – which spawned a company by the same name to help those convert to open-book management – Stack says he only penned what many already knew to be true in their hearts. When employees have a financial stake in their company, they care more. 

“It wasn’t rocket science,” Stack says of the book co-authored by Bo Burlingham. “A long time ago, this way of running a company was in the hearts and the guts and intuition of people. No one wrote a book about it. No one ever tried it.” 

Stack calls the book’s success – it’s been the No. 1 ranked business paperback by Nielsen BookScan ratings – a matter of good timing, the modern equivalent of going viral. 

Up next for Stack is quite the challenge: retirement. He gave it a try in 2006, but says he’s now working harder than he was then. 

Stack now is targeting 2018 in line with SRC’s 35th year in business. 

In the works for 10 years is Stack’s succession plan called, “Ready, Aim, Fire.”

 “I’m very serious when it comes to trying to build this company and leaving it to the next generation.”

CUSTOMER HIGHLIGHT | JLG Introduces 80-Foot Hybrid Boomlift at ConExpo

JLG Industries celebrated 20 years of hybrid technology with the introduction of its new H800AJ boomlift, an 80-foot hybrid boomlift at ConExpo.

The hybrid model leverages the design of its standard 800AJ articulating boom, with the same controls layout, parts, features, accessories and optional equipment as its non-hybrid counterpart. The only significant difference between the two machines is the power package and batteries.

“The introduction of the H800AJ is an extension of our ongoing hybrid work, which began in 1997, the year JLG received its first patent for a hybrid product,” said Paul Kreutzwiser, JLG Industries global category director, aerial work platforms. “Since then, we have continued to develop a broad line of hybrid models that reduce emissions and noise, and minimize fuel consumption without sacrificing power or performance.”

The JLG H800AJ articulating boomlift uses parallel hybrid technology, with an electric motor/generator and a Tier 4 Final engine. The machine can run exclusively in electric mode through its battery pack located in the counterweight. The batteries are maintenance free, JLG said, and charge on demand by the machine’s generator during operation, resulting in reduced noise and zero emissions, making the machine capable of working in cities, green and low emissions zones.

The unit comes standard with the JLG SkyGuard enhanced control panel protection system, a feature activated by approximately 50 pounds of force that stops, then reverses most functions in use at the time of activation. The standard jib raises and lowers to provide additional reach, as well as up and over capacity, giving the operator the ability to position the platform independent of the main boom. An oscillating axle and four-wheel drive offer improved traction during operation on uneven surfaces and off slab. The unit has continuous turntable rotation and zero tail swing when the tower is elevated for increased productivity.

CUSTOMER HIGHLIGHT | JLG Demos Advanced Technologies at Conexpo

JLG Industries showcased several advanced technologies at ConExpo this year, setting the stage for jobsites of the future, the aerial work platform and telehandler manufacturer said. Visitors to the outdoor portion of the JLG booth experienced three new technologies designed to make equipment more productive and profitable.

The first of these technologies was SmartLoad, which includes attachment recognition to ensure the proper load chart is used with the selected attachment; a load management indicator system that visually indicates the current load on the load chart and the weight on the attachment; and a load stability indicator, which indicates forward stability and balance.

“Combining attachment recognition with real-time load data gives operators greater confidence during operation,” said Frank Nerenhausen, Oshkosh Corp. executive vice president and president, JLG Industries. “It also protects fleets by giving operators clear guidance on load capabilities.”

A second new technology, the No Touch Enhanced Detection System, is an advancement of JLG’s existing Soft Touch System. Soft touch uses whisker proximity to stop a machine when it makes contact with an object or structure. No Touch uses advanced infrared technology to sense an object or structure is nearby, first slowing and then stopping the machine before it makes contact. A visual and auditory warning alerts the operator when a boom or scissor approaches a structure. No Touch EDS then stops the machine, limiting its operation to reverse mode unless the operator overrides the system to inch closer to complete the work at hand. If the operator doesn’t override the system, the machine remains in reverse mode until it is safely clear of the obstruction, when it will return to normal operation. No Touch EDS is designed for aviation, aerospace and other industries where operation near costly structures requires extra care.

A static demonstration of a JLG concept boom positioned on uneven terrain demonstrated the third technology, which displayed the machine’s self-leveling chassis automatically leveling itself in a longitudinal and/or horizontal direction depending on the demands of the terrain. It reduces three-wheeling, allowing the machine to maintain traction on sloped or uneven ground. Machines equipped with a self-leveling chassis can traverse slopes up to 10 degrees with the boom elevated, which means greater uptime and less repositioning. This feature enables easier loading, unloading, and transport, as the chassis can be lowered to reduce the total height of the machine.

Inside the JLG booth, a transparent organic light emitting diode (OLED) screen showed the self-leveling chassis working through several jobsite scenarios, including traversing uneven terrain, offloading from a flatbed truck, and working at height on uneven ground.

JLG also demonstrated the future of training with its lift and access equipment simulator. The simulator employs advanced gamification learning, similar to a video game experience, to familiarize operators with the controls and operation of boom lifts and telehandlers. A multi-player version of the simulator enables two operators in the booth to interact with an operator in the Tech Experience Pavilion and experience real scenarios as they complete specific tasks in the same computer-simulated environment.

An interactive display using augmented reality completed the booth demonstrations. Participants entered the worksite of the future, where several animated scenarios played out before visitors on a large screen, featuring multiple pieces of intelligent equipment that communicated and interacted with one another. Visitors used this display to test and explore a variety of current and future technologies, including a self-leveling chassis, autonomous equipment, enhanced detection systems, robotics, and more, showcasing how machines will work smarter and more efficiently in the future.

“Through the JLG booth experience, we have given show attendees a sense of where technology is headed,” said Nerenhausen. “We wanted visitors to understand that many of the technologies on display are already in development at JLG and close to jobsite deployment. We listen to our customers’ needs and pioneer technology to meet their requirements.”

CUSTOMER HIGHLIGHT | JCB receives $11.2m Dubai generator set order

Global equipment major JCB has received an $11.2m order for 300 units of its newly-launched RS generator sets from Dubai-based Rental Solutions & Services.

The order is the manufacturer’s biggest of the year so far and the first five units have already been delivered. According to reports on the construction and equipment website, khl, they are in service in Oman as stand-by power units for a global oil and gas company, and are being supported by JCB’s dealer Muscat Overseas Group.

Established in 2007, RSS is a global provider of rental power, temporary cooling and mobile water solutions. Its rental generators provide power across the Middle East in construction, infrastructure developments and petrochemical facilities and projects.

“We have a choice of generator suppliers in the Middle East, but we chose JCB Power Products as its range is the best rental selection we have seen. The brand presence of JCB in our region also ensures that our customers know we are working with quality equipment and providing the best possible back-up,” khl quoted RSS operations director, Garry McMahon, as saying.

JCB’s new RS range includes generators ranging from 60kVA to 500kVA in output and feature the company’s LiveLink technology for power telematics system, allowing remote diagnosis of faults and installation issues, besides managing fleet utilisation and service scheduling.

Jonathan Garnham, managing director of JCB Power Products, told khl that his company was “delighted to have won our biggest export order of 2017 from one of the Middle East’s biggest providers of standby power”.

“JCB Power Products launched its RS rental range just a year ago and it is proving extremely successful in a very competitive global market where JCB provides unrivalled service and support,” he added.

CUSTOMER HIGHLIGHT | JLG lift recognized at annual conference

McCONNELLSBURG, Pa. — JLG Industries Inc. recently was recognized by Access, Lift and Handlers magazine for its EcoLift series for the low-level access segment.

The magazine named the EcoLift a winner in product innovation during an annual conference.

The lifts may be used by workers in place of ladders.

Introduced at The Rental Show 2016, the JLG EcoLift 50 and EcoLift 70 give operators the confidence to tackle low-level tasks, such as changing light bulbs, hanging decor or accessing heating, ventilation and air-conditioning ductwork, according to a JLG news release.

The product from the Oshkosh Corp. subsidiary is described as “virtually maintenance free” due to a power-lift system that doesn’t require batteries, hydraulics, oils or controls. They provide working heights of 10 feet 11 inches and 13 feet 2 inches.

“There’s a lot of interest for this type of product because people are moving away from ladder use,” judges at the conference said. “The EcoLift is power-free, with no oil, batteries or hydraulics, which means it will be long-lasting and ecofriendly.”

Vanguard Provides Single-Source Distribution For U.S. Customers

Briggs & Stratton Commercial Power provides simple and consistent support and parts ordering and delivery through a single national distributor, Power Distributors. As the only engine company with a unified single distribution network covering the United States, Briggs & Stratton Commercial Power enables efficient procurement of parts and service support for its customers. With 11 warehouses throughout the country and more than 100 regional, commercial-focused sales representatives, Power Distributors provides next day Vanguard™ parts and replacement engine delivery for 99 percent of customers in the United States.

“Our focus is on so much more than the engine. That's why we've always been committed to finding ways to help our customers be more productive,” said Jim Cross, marketing manager, Briggs & Stratton Commercial Power. “This exclusive distribution relationship improves efficiency and offers unparalleled support for Vanguard customers.”

Through Power Distributors and its network of more than 12,000 dealers, Vanguard provides optimized pricing on genuine Vanguard parts and next-day delivery for more than 50,000 original replacement parts. Power Distributors also offers local experts with feet on the ground to service the needs of customers in the local market, including ongoing service training for dealers, fleet managers and rental centers.

Comprehensive technical and application support is available by phone from trained Power Distributor technicians between 8 a.m. and 8 p.m. EST Monday through Friday.

“This single source distribution agreement doesn't just enhance efficiency,” said Cross. “It ensures consistency. We know that all sales and technical support members are consistently trained and parts pricing is the same across the country. No matter what our customers need, they can take care of it with just one call.”

An additional benefit of Vanguard's single-source distribution model is complete integration in the SmartEquip Network. SmartEquip integration allows for online parts look up and ordering as well as a central location for manuals and support information.

Briggs & Stratton Commercial Power is a leading provider of commercial power solutions. The Vanguard engine family is the company's premier line of engines and includes single-cylinder engines from 5.5 to 10 gross horsepower*, and Vanguard V-Twin engines from 13 to 37 gross horsepower* (horizontal) and 16 to 37 gross horsepower* (vertical).

For more information visit or

KOHLER Joins SmartEquip Network to Help Streamline Parts Identification and Ordering for Rental Yards and Other Fleet Owners Nationwide

KOHLER Joins SmartEquip Network to Help Streamline Parts Identification and Ordering for Rental Yards and Other Fleet Owners Nationwide

About SmartEquip
SmartEquip is the global leader for online parts support with over 240 OEM brands, 40,000 users, and more than 4,000 locations across North America and Europe integrated into the SmartEquip Network. Fleet owners supported by the SmartEquip Network see a growth in revenue from their equipment by increasing asset availability, automating and accelerating service, and reducing errors. SmartEquip, staffed by experienced members of the construction and software industry, recently surpassed over $1.4 billion in transactions and continues to grow its network globally.

Nvidia goes big, teams up with PACCAR on self-driving trucks

Nvidia goes big, teams up with PACCAR on self-driving trucks

The truck is capable of SAE Level 4 autonomy, which means the truck is capable of driving itself, monitoring the environment and acting as its own fallback, albeit only in certain driving modes. It's built using Nvidia's Drive PX 2, a computer built specifically for autonomy. It's used in Roborace cars, as well as Tesla's latest iteration of Autopilot

JLG Launches New Maxquip Parts Brand

JLG Industries now offers MaxQuip parts, its newest of three parts brands offered in North America. Other brands include the company’s Genuine (new parts that fit JLG machines) and Reman (remanufactured parts for JLG machines) lines.

The MaxQuip line is currently comprised of parts for 67 competitive models of aerial equipment and is made up of more than 18,000 SKUs in over 50 product categories from 71 manufacturers. The new line is intended to provide an additional parts solution to JLG customers with mixed fleets.

“JLG has offered competitive parts options to our customers for many years,” said Jonathan Dawley, global vice president, aftermarket at JLG Industries, Inc. “We’re adding new part numbers daily to provide our customers with a greater breadth and depth of stocked parts than any other OEM. By offering MaxQuip, JLG Genuine, and JLG Reman parts, customers experience the convenience of a single-source parts supplier, where they can order replacement parts not only for JLG equipment, but for their entire fleet.”

All MaxQuip products can be purchased using JLG’s easy-to-use Online Express customer portal or retail order hotline (877-JLG-LIFT). Customer orders are simplified through one purchase order, one invoice, and one shipment.

High-quality MaxQuip parts are competitively priced, and all available parts can be shipped with next-day delivery in North America. JLG’s team of customer support professionals is available online or via telephone to answer questions or assist with the ordering process.

“We see MaxQuip as another opportunity to partner with our customers to help them maximize their fleet’s uptime,” said Dawley. “We want them to know they can rely on JLG for all of their parts requirements, regardless of brand, whenever they need us.”

PACCAR Makes Enhancements to MX Engines for 2017

PACCAR has announced power, torque and fuel efficiency enhancements to its MX-13 and MX-11 engines for 2017. PACCAR increased the MX-13 engine’s output to 510 HP and 1,850 lb./ft. of torque and increased the MX-11 engine’s output to 430 HP and 1,650 lb./ft. of torque. The enhanced PACCAR MX-11 engine also adds a new 335 HP and 1,150 lb./ft. torque rating in the lower end of the power range. PACCAR’s MX engines deliver peak torque at 900 RPM for the majority of engine ratings, supporting increased performance and driving flexibility.

According to PACCAR, the MX engines have a B10 life of one million miles. Each PACCAR MX engine also comes standard with factory installed remote diagnostics to deliver proactive customer support.



Features of the the 2017 PACCAR MX-13 (above right) and MX-11 (above left) engines include a new single cylinder air compressor, variable displacement oil pump, and variable speed coolant pump providing customers with fuel economy gains over the previous engine design. The engines extend oil and fuel filter change intervals from 60,000 miles to 75,000 miles, and now utilize a single canister aftertreatment system that reduces weight by 100 lbs., improves serviceability and lengthens service intervals, according to PACCAR.

“The PACCAR MX-13 and MX-11 engines are designed to deliver optimum performance, durability, fuel economy, and the lowest total cost of ownership for our customers,” said PACCAR Vice President Landon Sproull.

The new engines will be available in Kenworth and Peterbilt trucks in January .


Reman Parts Offer Cost Savings and Dependability | Detroit Reman

Reman Parts Offer Cost Savings and Dependability | Detroit Reman

As for reman engines being matched to transmissions, axles and other key components to ensure quality and performance, Krawczak notes, “To ensure quality and performance, the engines are remanufactured to the same OE performance and quality specifications as new which ensures compatibility with other key components such as axles and transmissions.”

Difference in New, Reman, and Rebuilt Parts

Difference in New, Reman, and Rebuilt Parts

Most OE companies offer an excellent line of reman parts that do not compromise quality and provide substantial cost savings over new. Such programs boast of quality since in most – if not all – instances (depending on the application), the internal components used are the same that would be in a new unit from the assembly line. The OE traditionally operates the reman line in-house or it is trusted to a respected supplier.

CUSTOMER HIGHLIGHT | SkyGuard System Now Standard on All JLG Boom Lifts

JLG Industries, Inc. will now feature the SkyGuard enhanced control panel protection system as standard equipment across the entire JLG portfolio of boom lifts. 

When activated, the revolutionary SkyGuard system stops all functions in use at the time, then temporarily reverses or undoes most functions that were in use when the system was activated. This reverse functionality is the only feature of its kind in the market.

“This is another step forward for JLG in its ongoing effort to enhance our products. After working to continuously improve SkyGuard, JLG has now made it a standard feature and is included in the price of the machine,” said Paul Kreutzwiser, global category director, AWPs, JLG Industries, Inc. “As always, JLG will look to further improve on all of its access equipment and will continue to be an industry leader in the field.”

SkyGuard can be activated from a variety of angles and provides additional protection without impeding or reducing the work envelope of the boom lift. Nor does it increase the boom lift platform profile or limit the use of the platform. The system resets with a cycling foot switch or e-stop, and with no moveable parts, it eliminates the need for scheduled or additional maintenance. SkyGuard kits are available to customers for specific models of boom lifts ordered prior to 2017.